FAQ

Domestic Shipping

For US orders under $100 USD see shipping costs below. 

Your order will ship with Standard Shipping unless you select an alternative. If you don't receive a shipping confirmation email right away, don't worry! We will deliver the items to you by the delivery date shown or within the date range provided at checkout. We do not ship Saturdays, Sundays, or holidays. If your order requires additional information to fully process, we will be in touch by email.

We ship orders to all US states and territories, APO/FPO addresses as well as more than 100 other countries and regions.

Orders shipped to PO boxes, APO/FPO, Alaska, Hawaii, and US territories cannot be expedited.

International Shipping 

 We ship orders to over 100 countries and regions.  For a full list of countries we ship to, please see below.

Canada and Australia - Free Standard Shipping on orders over $2,000 USD. For information specific to Canada and Australia, please locate the sections below for full details.

How to Return

Send items in original packaging to:

Sunshine London Boutique - c/o Returns

P.O. Box 3910

Del Mar, CA 92101

 

Damaged or Incorrect Items  

If any item is damaged when you received in the mail let us know ASAP. We will send you another one upon delivery of the damaged item.

Items must be returned in original condition with attached price tickets and must be accompanied by the packing list or original sales receipt. All other conditions of our Return Policy apply.

 

Exchanges

If the size is not right, call or email us and we will send you a different size or exchange will be done.

 

Vintage Handbags

If you purchase one of our vintage handbags you have 3 days to return for a full refund if you are not completely satisfied with the condition of the handbag. 

NOTE TO BUYER: We only purchase lightly pre-owned handbags. When purchasing pre-owned goods, please refer to the photos of the items to check the item's condition, e.g, scratches, and dirt etc.

The condition of the actual item for sale is shown in the photos even when there is no detailed damage location description in text inside the listing. We provide plenty of pictures of every corner of any imperfections.

Sunshine London Boutique is not affiliated with any designer brands. We guarantee their authenticity 100% or your money back. All designer handbags are a registered trademark of their brand. 

Other International Countries and Regions - Free Standard Shipping on orders over $2,000 USD!

Customs Duties & Other Fees 

Duties and taxes are assessed by customs and are the responsibility of the customer. We offer pre-paid duties to orders shipping to Canada. Please note, orders may ship in multiple packages.